SK Puntigamer Sturm Graz offers fans with special needs a wide range of services. A dedicated inclusion Sturm ambassador team is the contact point for wishes, needs, suggestions and criticism.
Three wheelchair users were deliberately chosen in a mutual exchange. Inclusion ambassador Dr. Harald Hochstrasser and his team with Luca Kielhauser and Matthias Grasser can report on their own experiences around the games and daily club life (ticket & fan article purchases, visiting events, etc.).
The trio is available to provide advice and support to all people with disabilities. The concerns are taken up in direct exchange with the club - in the person of Dominik Neumann (fan and member service) - and implemented depending on the framework conditions. Improvements in this area - if they are possible - are close to our hearts. A separate contact option has been set up with the e-mail address firstname.lastname@example.org.
Info for people with disabilities
There are currently no disabled parking spaces in the stadium garage. After the current expansion of the garage (opening planned: spring 2020), parking spaces for people with disabilities will be available, according to available information. There are sufficient parking spaces available at the Messendorf training centre.
All wheelchair users are admitted free of charge to SK Puntigamer Sturm Graz. Accompanying persons pay EUR 12.00. Both day tickets and subscriptions for accompanying persons are only valid when accompanied by a wheelchair driver. The disabled person's ID card must be brought along.
As all hospitality areas of the Merkur Arena are not barrier-free, VIP tickets can only be purchased by contacting Silvia Halvax (email@example.com) in good time.
The two wheelchair stands are located on the East Stand and in Sector 22 of the Merkur Arena. Both areas are equipped with WCs.
Bundesliga on Ear
SK Puntigamer Sturm Graz offers a special service for blind and visually impaired people at its home matches. With a portable radio (frequency: 90.5) or via sksturm.at/Matchcenter, blind people can be present live and experience the special audio commentary (audio description) in the stadium. Specially trained radio announcers comment on the entire match from kick-off to the final whistle, thus offering a double live experience!
The Messendorf training centre (office, canteen, training pitches) is easy to reach by car and offers sufficient parking space. Both the stands and the canteen are barrier-free. However, we would like to point out that the barrier-free sanitary facilities are closed during the winter months due to frost. During the warmer months, they can be opened upon request to the staff when visiting the canteen.
The Messendorf office is not barrier-free accessible.