Data protection


This Privacy Policy ("Policy") describes how SK Sturm sales & communication GmbH./SK Sturm Wirtschatsbetriebe GmbH. or SK Puntigamer Sturm Graz, with its registered office at Sternäckerweg 118, 8042 Graz, Austria, (hereinafter also referred to as "STU", "we", "us", "our") collects and processes data about you. You consent to the processing of your data in accordance with this policy.


2.1 Data you provide to us. When you visit our website, correspond with us, enter one of our competitions or promotions, or participate in our surveys, you may share data about yourself with us. This may include information that can be used to identify you ("personal information"). If we ask you to provide certain data, we will collect the data specified in the relevant forms or on the relevant pages. In addition, you may provide us with further information at your own request when you contact us or otherwise interact with us.

If you choose to purchase goods or services from our website, we will also collect your delivery address, billing address and payment details. Please note that your payment details are not stored by us; this is done by an external payment service provider. If you decide to subscribe to one of our newsletters, we will collect your name and e-mail address.

The personal data you provide to us is used for the purpose of enabling you to use our website and make purchases through the website. We also use this information for administration and troubleshooting purposes and to send you marketing materials (where you have consented to receive marketing materials from us). As explained in section 2.7 below, we may use this data for other purposes if it is combined with other data we collect about you.

Data collected automatically. When you visit our website, we may automatically collect the following data: Your IP address; log-in data; location, browser plug-in types and versions; operating system and platform; information about your visit, including the URL clickstream (sequence of page views) to, through and from our website; products you viewed or searched for; download errors; duration of visits to specific pages and interactions between pages. Automatic data collection is done through the use of various technologies, including "cookies". This is explained in more detail below.

We use the data that is automatically collected by us (1) to administer our website for internal activities, including for troubleshooting purposes; (2) to ensure that content on our websites is displayed as effectively as possible for you and your end devices; (3) as part of our efforts to ensure the protection and security of our website; (4) to measure and understand the effectiveness of the advertising we deliver to you and others and to deliver relevant advertising to you; and (5) to make suggestions and recommendations to you and other users of our website about goods and services which may be of interest to you or to them.

2.6 Data we receive from other sources. We may receive data about you when you use one of the other services we offer on this website. We also work closely with third parties (including, for example, business partners, technical services sub-contractors, payment and delivery services, advertising networks, analytics service providers, search engine operators, credit reference agencies) and may receive data about you from them (including publicly available data).

To the extent permitted by law, we may aggregate this data from other sources, including social media websites, with data provided by you and collected by us, including data obtained using cookies. We may use this data and the aggregated data to learn more about your preferences as our customer, to improve your user experience on our website and to provide you with information, content and offers that are tailored to you.


3.1 We may disclose your information for the purposes set out in this policy to companies associated with STU, as well as its shareholders, business partners and sponsors, and to other third parties specified in this policy. We may also share your data with third parties where appropriate if: (1) it is necessary to include a third party service provider to facilitate or enhance our services; (2) it is specifically requested by you (e.g. on social media); (3) it is required by court order or legal or regulatory requirement; (4) it is in connection with the sale or transfer of a business; (5) it is necessary to enforce our Terms of Service; (6) it is necessary to ensure the protection and safety of our users, consumers and third parties; and (7) it is necessary to protect our rights and property and the rights and property of our guests and third parties.


4.1 We and selected third parties may use the information you give us on our Website for the purposes of direct marketing to send you updates, newsletters, event notifications or other communications that we think may interest you. Where required by law, your consent will be obtained before any direct marketing material is sent. In any case, we will give you the opportunity to opt-out on any communication sent.


5.1 We use third party programs, including Google Analytics and Microsoft Dynamics, to make the broadcasts and advertisements we show you on our website or our partners' websites more relevant and interesting to you. To this end, we use cookies, web beacons or similar technologies to collect data about your usage behaviour (see sections 2.5 and 2.6 above) and to provide you with interest-based advertisements. For more information on data use by Google Analytics or Microsoft Dynamics, please click on the following links: (for data use by Google Analytics) or (for data use by Microsoft Dynamics). You may opt-out of the collection and use of data by Google Analytics and/or Microsoft Dynamics at any time by contacting us by email:

5.2 We also use third party tools, including Facebook Custom Audience and similar tools offered by Facebook, to advertise on other websites (including on social networks such as Facebook). Facebook Custom Audience is a tool offered by Facebook that matches a customer/visitor of STU to a Facebook user in order to advertise on the Facebook platform. For this purpose, we share your data with the relevant providers (e.g. Facebook) and use cookies or similar technologies on our website to analyse how effective our advertising appearances are on other websites. You can find more information about Facebook's use of data at the following link: You can withdraw your consent to the use of your data for these purposes at any time by contacting us by email:


6.1 We collect data automatically through the use of "cookies". A cookie is a text file containing a small amount of data that a website may send to your browser, which is then stored on your computer as an anonymous tag to identify your computer but not you. Some of the pages on our website use cookies to provide you with better services when you return to the website. You can set your browser to notify you before you receive a cookie; this gives you the opportunity to decide whether to accept it. You can also set your browser to disable cookies. If you do this, some services on our website may not work properly.


7.1Links to other websites are provided for information purposes only. Other websites are beyond our control and are not covered by this policy. When you access other websites via the links provided, information about you may be collected by the operators of those websites, which may then be used by the operators in accordance with their respective privacy policies in ways that may differ from our policy.

7.2 On some pages of our Website, third-party content, applications or plug-ins may be made available that track and/or optimise your use of content, applications or plug-ins. For example, if you share an article via a social media share button (e.g. Facebook, Twitter or Google Plus) on our website, this process will be recorded by the social network that created the button.


8.1 We will not retain your data for longer than is necessary for our business purposes or due to legal requirements. However, please note that we may retain some data after you have closed your account with us, for example where this is necessary to comply with our legal obligations, such as to retain data for tax and accounting purposes.


9.1 If you have created a user account, you may access and obtain a copy of the personal data we hold about you through your user account and make corrections or additions to, or delete, inaccurate data. You may also close the user account at any time.

9.2 If you would like a copy of any personal data we hold about you, please contact us at the address below. Before we can respond to your request, we may ask you to verify your identity and provide further details about your request. We will try to respond to your request within a reasonable time and in any event within the time required by law. Depending on applicable law, you may also have the right to withdraw your consent, request deletion of your personal data or object to further processing of your personal data held by us.

9.3 It is your responsibility to ensure that you provide true, accurate and complete information about your account and keep it up to date. You may also have us update your personal data by contacting us at the address set out below. Be sure to include your name, username and postcode when you first contact us. This information will help us protect your account details and preferences from unauthorised access.


10.1 We use appropriate security measures to protect the personal data we hold about you from unauthorised access, collection, use, disclosure, copying, modification or deletion. Any data you provide to us will be stored on secure servers.
10.2 If you have a password to access our website, you are responsible for keeping the password secure and confidential.


11.1 Due to the fact that the internet provides a global environment, the collection and processing of personal data over the internet necessarily involves the international transfer of data. While we usually store personal data that we collect about you through our website in your region (for example, in the European Economic Area in the case of visitors from Europe), your personal data may also be transferred to parties outside your region (where different data protection laws apply). If this occurs, we will ensure that the transfer is made in compliance with contractual or other measures to protect the data.


12.1 If you are 14 years old or under, you must first obtain consent from your parent/guardian before providing any information to us through our website. Without this consent, the provision of data is prohibited. If you do provide us with data, we will stop processing that data as soon as we become aware of it.


13.1 This policy was last updated on 19/04/2018. Each time this Policy is materially changed, a notice will be posted on the homepage of our website for a period of 30 days. You agree to accept any such changes by continuing to use our website.


14.1 This website is maintained by Fredmansky Ltd. If you have any questions, concerns or complaints regarding the Policy or our handling of your information, please email us at